Jurisdiction: Singapore
Operational Entity: Teevolantra
Applicability:
This Privacy Policy applies to all visitors, customers, and registered participants
utilizing our
website, online scheduling engines, and physical operational facilities.
At Teevolantra, we are deeply committed to protecting your personal data and ensuring
transparency in how we collect,
process, and secure your information. This Privacy Policy outlines our data handling
practices in strict compliance with
the Personal Data Protection Act (PDPA) of Singapore and global
advertising network
standards.
By interacting with our platform, submitting inquiry or booking forms, or engaging
our services at our registered
facility, you explicitly consent to the collection, use, and disclosure of your
personal data as described in this
policy.
1. Personal Data We Collect
To provide our data-driven golf development services, Teevolantra may collect the
following categories of personal data
through your voluntary submissions:
- Identity & Contact Information: Full name, mobile phone
number, and electronic mail (email) address supplied when you
complete our online intake, inquiry, or consultation scheduling forms.
- Golf & Physical Capability Profiles: Background information,
skill
level, athletic history, swing metrics, and custom
parameters provided during forms or diagnostic consultations to assign
appropriate industry experts and build tailored
development plans.
- Procedural & Usage Data: Internet Protocol (IP) address,
browser characteristics, operating system details, page
interaction metrics, and time stamps gathered automatically via standard website
analytics to ensure server
functionality and site security.
- Fiscal Data (Exceptions Only): While all upfront service
purchases are made strictly via in-person cash payments at our
office, we may request bank account numbers and routing codes via secure
corporate email strictly to execute accepted
bank transfer refunds.
2. Purposes of Data Collection and Processing
- Managing, confirming, and updating your calendar allocations across our weekday
or weekend simulation and coaching
sessions.
- Routing your profile information to the assigned professional expert to build a
completely customized training plan
before you arrive at our facility.
- Managing and dispatching valid fiscal refunds via bank transfer within our
standard one (1) working day internal
window.
- Sending vital system notifications, schedule updates, performance tracking
reports, and responses to compliance queries
or customer service requests.
- Ensuring the security and stability of our web interfaces and blocking
malicious scripts, scraping operations, or data
harvesting activities.
3. Strict Prohibitions on Data Commercialization
In compliance with both the Singapore PDPA and Google Ads editorial policies
regarding user privacy, Teevolantra
maintains absolute data isolation:
- No Third-Party Sale or Rental: We will never lease, sell,
trade, barter, or distribute your Personally Identifiable
Information (PII), physical profiles, contact phone numbers, or email addresses
to external marketing brokers,
advertising collectives, or affiliate third parties.
- No Remote Fiscal Solicitations: We do not host online payment
gateways or request upfront credit card details. Your
information is never shared with third-party digital payment processors via our
website.
4. Data Sharing and Legal Disclosures
Your personal data is handled exclusively by official Teevolantra staff, teaching
specialists, and directors. We only
share data with external parties under the following limited operational conditions:
Asset Protection: We reserve the right to share information with
legal advisors or security professionals when
necessary to examine, prevent, or take action regarding fraudulent transactions,
intellectual property infringement, or
severe breaches of our Terms and Conditions.
5. Data Security and Storage Practices
Teevolantra applies robust procedural, administrative, and physical security measures
to shield your personal data
against unwanted access, collection, modification, or accidental exposure:
- Secure Channels: Personal information collected via forms and
banking information collected via our exception email
pipeline are stored on secure networks accessible only to a restricted number of
compliance personnel.
- Retention Limits: We delete or completely anonymize your
personal data as soon as the commercial or operational purpose
for which it was gathered is fulfilled, or when it is no longer required under
prevailing Singapore record-keeping
legislation.
6. Your Legal Rights (Access, Correction, and Withdrawal)
Under the provisions of the Singapore Personal Data Protection Act (PDPA), you
possess comprehensive rights regarding
your stored files:
- Access & Correction: You have the right to request a copy of
the specific personal data we hold about you or to update
inaccurate contact details and physical indicators.
- Consent Withdrawal: You may withdraw your consent for us to
process your data for future communications at any time.
To exercise any of these rights, please submit a formal written request to our
designated Data Protection Officer using
the contact channels listed below. Upon verifying your identity, we will respond to
and address your request within
standard statutory timelines.
7. Third-Party Hyperlinks
Our digital platform may occasionally feature references or links to external
websites or industry publications.
Teevolantra exercises zero control over the data policies, script trackers, or
content structures of third-party
platforms. We strongly encourage users to review the independent privacy statements
of any external website they visit.
8. Contact and Compliance Channels
For any clarifications regarding this Privacy Policy, your data protection rights, or
to safely submit accepted bank
transfer refund details, please correspond directly with our compliance office:
- Physical Corporate Address:
Great World City Office Tower, 1 Kim Seng Promenade, Singapore 237994
- Official Compliance Email: golf@teevolantra.com
- Dedicated Support Line: +65-8555-7736